People in Houston take pride in how their cars look. No one likes to drive a vehicle that has body damage, and finding a body shop that is trustworthy is often difficult and time consuming. However, there are some simple steps that increase the odds of finding a quality body shop that will provide all the services needed to keep any car or light truck looking like new.
The first step in finding a great Auto Body Shop in Houston, TX is to look for one that can demonstrate a history of providing top quality service. Newer shops may look good, but a time-tested one, with years of history behind it, always looks better. Experience in dealing with a wide variety of vehicles and their many quirks helps to ensure that all vehicles will be repaired by top professionals who know all the tricks. Inquire about a shop’s experience and the type of on-going training technicians receive to keep them up-to-date with the latest technology used in modern vehicles.
If possible, ask for a quick tour of the shop. While insurance regulations generally prohibit customers in the actual work areas, usually visitors can view shops from an adjoining area. Is the shop clean? Body work is inherently dirty, but quality shops like Mawi Auto take pride in maintaining a clean environment. What kind of equipment is visible? Is the shop equipped with equipment to straighten frames properly? Not every Auto Body Shop in Houston, TX does frame work in-house, and having to move a vehicle to a different shop often increases down time and provides another chance for additional damage to occur during the towing. First impressions are usually accurate. If a shop appears to be professionally operated, it probably is.
Perhaps most importantly, are customers treated courteously? Even if the office staff is busy, they should take a second to greet anyone entering the building and let them know they will be helped soon. People understand being busy, but they do not understand being ignored. If clients entering the building or calling are promptly greeted, there is a better than even chance they will be treated well throughout the process of having a vehicle repaired. When possible, get to know a shop before any major repair is even needed. Small things, like getting windshield chips repaired getting an estimate, are good ways to get to know a quality body shop.